How fast is turnaround?+
Starter plans return work in 48 hours, Creator in 24 hours, and Studio is priority same-day. Turnaround starts once your files finish uploading.
What do you need from me to start?+
Raw footage or RAW photo files, a link or reference for the look you want, and any brand assets like logos, fonts, or LUTs. A short brief on tone and pacing helps too.
How do I send my files?+
Any shared drive works — Google Drive, Dropbox, WeTransfer, or Frame.io. We'll send a delivery link back the same way once your project is ready.
Can I roll over unused videos or photos?+
Unused items don't roll over month to month, but you can swap a video credit for extra photo edits, or the reverse, if you let us know before your files are due.
Who owns the final files?+
You do. Once a project is delivered, full rights to the edited video and photo files are yours to publish, license, or reuse however you'd like.
Can I cancel or change plans?+
Yes. Plans are month to month with no long-term contract — email us before your next billing date to change tiers or cancel.